Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
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General Purpose of Job:
To provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not intended to be all-inclusive,; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
Maintains the utmost level of confidentiality at all times
Adheres to hospital policies and procedures
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines
Perform any other duty as assigned by the Coordinator, Office Manager or Director
Follow up, collection and allocation of payments
Carry out billing, collection and reporting activities according to specific deadlines
Reconciliation of accounts
Monitoring customer account details for non-payments delayed payments and other irregularities
Maintain accounts receivable customer files
Follow established procedures for processing receipts, cash etc
Investigate and resolve customer queries
Process adjustments
Organizing a recovery system and initiate collection efforts
Communicating with customers via phone, email, mail or personally
Maintain flexibility in scheduling to ensure optimal departmental operations
Notifies Coordinator, Office Manager or Director of any billing rejection trends
Notifies Coordinator, Office Manager or Director of any system problems and/or issues immediately
Effectively demonstrates DCH's philosophy, values, and mission as evidenced by interactions and feedback from clients
Education and/or Experience
High School diploma or general education degree (GED)
One to two years related experience an/or training; or equivalent combination of education and experience.
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